The Association of Detainees of the Syrian Revolution (SRDA) is committed to protecting the privacy, dignity, and security of survivors, families of the disappeared, partners, supporters, and all visitors to our website (www.srda-sy.org).

This Privacy Policy explains how we collect, use, store, protect, and share information. By visiting our website or using our services, you agree to the practices described here.

1. Who We Are

SRDA is an independent humanitarian organization founded by survivors of forced detention in Syria. We provide legal assistance, documentation, psychosocial support, humanitarian aid, and advocacy related to detention and enforced disappearance.

For any privacy-related questions, you may contact us at:

2. Information We Collect

We collect information in the following categories:

A. Information You Provide Voluntarily

This includes, but is not limited to:

  • Reporting a missing or disappeared person

  • Submitting legal or testimonial information

  • Requesting SRDA support services

  • Filling out contact or registration forms

  • Subscribing to updates or newsletters

  • Donating or volunteering

Personal data provided may include:

  • Name, contact details, location

  • Identification documents (if applicable)

  • Testimonies or legal case information

  • Sensitive information related to detention or disappearance cases

  • Email address, phone number, and message content

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address and approximate location

  • Device type and browser

  • Pages visited and interaction time

  • Cookies and tracking data (if enabled)

C. Sensitive Information

Given the nature of SRDA’s work, users may provide highly sensitive data.
We only collect sensitive information when you explicitly choose to submit it, and we treat it with the highest level of confidentiality.

3. How We Use Your Information

We use personal data to:

A. Provide Support & Services

  • Respond to inquiries

  • Provide legal, psychosocial, and humanitarian support

  • Assist with reporting or tracing missing persons

  • Document violations and maintain secure archives

B. Advocacy & Research

  • Prepare anonymized reports

  • Support national memory and human rights advocacy

  • Document patterns of detention or disappearance

C. Improve Our Website & Communications

  • Monitor traffic and website performance

  • Enhance user experience

  • Send updates or newsletters (only with consent)

We never sell, trade, or commercially exploit your information.

4. Legal Basis for Processing Data

We process data based on:

  • Your explicit consent

  • Legitimate humanitarian and human rights interests

  • Protection of vital interests of individuals at risk

  • Compliance with ethical and documentation standards

5. How We Store & Protect Your Data

SRDA uses strict security measures to protect all personal information, including:

  • Encrypted digital storage

  • Strict access controls

  • Secure communication channels

  • Internal confidentiality procedures for staff and partners

Sensitive case-related information is stored separately with additional protection layers.

However, no digital system is 100% secure. We encourage users to avoid submitting information that may endanger their safety unless necessary.

6. Sharing of Information

We only share personal or sensitive data when:

  • You give explicit written consent

  • It is necessary to provide services you requested

  • Required for urgent protection or humanitarian reasons

  • Required by lawful international human rights mechanisms

  • Provided in anonymized form for research or advocacy

We do not share information with any party that may cause harm, discrimination, or risk to individuals.

SRDA does not share information with:

  • Any government or intelligence entity

  • Security bodies

  • Commercial third parties

7. Data Retention

We retain data only for as long as needed for:

  • Legal support

  • Case tracking and documentation

  • Historical archiving (in anonymized form when possible)

You may request deletion of your data at any time (see Section 10).

8. Cookies & Tracking

Our website may use cookies to:

  • Improve navigation

  • Analyze website performance

  • Enhance user experience

You can disable cookies in your browser settings.

9. Third-Party Services

We may use trusted third-party tools for:

  • Website analytics

  • Email communication

  • Donation processing

  • Secure data storage

These services are selected based on strict privacy and security standards.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent

  • Limit or object to processing

  • Request anonymization

  • Receive information on how your data is used

We respond to all requests within 30 days.

11. Protection of Vulnerable Individuals

Given the risks faced by survivors, families of detainees, and whistleblowers, SRDA applies:

  • Confidentiality by default

  • Minimization of collected data

  • Secure handling of any sensitive submission

We encourage users to communicate through secure methods whenever possible.

12. Children’s Privacy

SRDA does not knowingly collect personal information from individuals under 18 without guardian consent unless part of:

  • A missing person report

  • A humanitarian or protection case

13. Updates to This Policy

SRDA may update this Privacy Policy to reflect:

  • Changes in services

  • Security improvements

  • Legal or regulatory updates

The “Last Updated” date will always indicate when changes were made.

14. Contact Us

For privacy inquiries or data requests:

support@srda-sy.org
info@srda-sy.org